Why is the BLT software so useful for both sales and after-sales in the automotive sector?

BLT.software is particularly useful for both sales and after-sales in the automotive sector due to the efficiency it offers in locating vehicles, managing vehicles and minimising wasted time. Here’s how it specifically helps in both phases:

Benefits for Sales:

1. Quick access to vehicles: Sales staff no longer need to spend time searching for vehicles in the car park. They can quickly find the exact location of a car via their mobile device or laptop, which is particularly useful for customer enquiries or test drives.
2. Better customer experience: Sales staff can serve customers more quickly and efficiently, as they can immediately locate the car the customer is looking for. This ensures a faster and more streamlined sales experience, which increases customer satisfaction.
3. Facilitates the sale of large quantities of vehicles: For example, if a dealer has many vehicles of the same model or colour, the BLT software can help quickly identify the correct car, even without a registration number or key, which speeds up the sale.
4. Increased sales staff productivity: By saving time that would otherwise be wasted searching for vehicles, sales staff can assist more customers, conduct more conversations and thus achieve more sales.

Benefits for Aftersales:

1. More efficient maintenance and repairs: Aftersales staff can quickly locate vehicles in for maintenance or repair, which speeds up the process and reduces the risk of errors due to misplacement. They can also see where the vehicle in question has been, such as the valeting area, panel beating area, or photography area.
2. Improved checks and inspections: The system makes it easier to check vehicles at specific locations and ensures that vehicles are placed in the correct zones in good time for the required checks. This is crucial for quality control or preparing vehicles for sale, for example.
3. Real-time tracking of vehicles in transit: When vehicles are moved from one location to another, staff can use the BLT software to track their location in real time, simplifying coordination between different branches and transport teams. Using a gateway on the lorry, staff can see which cars are on the lorry.
4. Reduction in administrative burden: The system helps manage vehicles without manual record-keeping, which reduces administrative errors and makes it easier to manage vehicles correctly, even in large numbers. Also ideal for the end-of-year stock take.
5. Prevention of battery issues in electric vehicles: The BLT software alerts staff when a vehicle has been stationary for too long, which can be crucial for the maintenance of electric vehicles to prevent battery problems.

General benefits for both Sales and Aftersales:

• Time and cost savings: By eliminating the time otherwise wasted searching for vehicles, both sales and aftersales staff can spend their time more efficiently, leading to cost savings.
• Better information and accuracy: The system provides real-time data on the location and status of vehicles, making both the sales and aftersales processes more accurate and smoother.
• User-friendly technology: The BLT software is easy to use, works via mobile devices and can be easily integrated with existing systems, which facilitates adoption within the company.

In short, the BLT software offers a powerful solution for saving time, reducing errors and improving the customer experience in both the sales and after-sales phases, significantly improving overall efficiency within a car dealership.